Welcome to the AMR and iFi audio Support Centre

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket and for us to respond to.

Privacy Policy


Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket.

What to expect from us:

  • Our response time is approx 24-48 hours
  • If you need to attach files, we will provide a separate email on request due to file size
  • UK based (time zone)
  • Email only based unless contacting local distributor / retailer

What we need from you:

  • Provide as much information as possible, the less information the longer the diagnostics
  • Prevent typing mistakes otherwise cannot contact you - Please ensure / double check all information is correct
  • Don't email the 'Noreply' section - please click the link below on the reply you receive
  • We are based in the UK so English is our main language though we will copy the local distributor, but feel free to use this translator if needed: https://www.deepl.com/translator

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Frequently Asked Questions

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