Welcome to the AMR and iFi audio Support Centre

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket and for us to respond to.

Privacy Policy


FAQs

Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket.


What to expect from us:

Our response time is approx 24-48 hours.
If you need to attach files, we will provide a separate email on request due to file size
UK based (time zone)
Email only based unless contacting local distributor / retailer
How our ticket system works: (ATTACHED FILE)

What we need from you:

Provide as much information as possible, the less information the longer the diagnostics
Prevent typing mistakes otherwise cannot contact you - Please ensure / double check all information is correct
Don't email the 'Noreply' section - please click the link below on the reply you receive

image image image image image

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Please Wait!

Please wait... it will take a second!