Frequently Asked Questions

Click on the category to browse FAQs.

Accessory --- AC iPurifier (16)
View on iFi Website

Balanced wiring - Any problems arise with use of AC iPurifier?

Can it be plugged into pure sine wave output or same wall outlet as UPS?

Compliant with safety standards?

Dual phrase - Will this work?

Earth/ground - Is it needed to perform ANC?
Accessory --- DC iPurifier (10)

http://ifi-audio.com/portfolio-view/accessory-dcipurifier/

24v+ DC power-supply, will it work?

Can I invert the polarity?

Can I use this device to split and feed to devices?

Can it detect its input power supply?

Can it detect what is plugged into it?
Accessory --- Gemini & Mercury (3)

http://ifi-audio.com/portfolio-view/accessory-gemini/ & http://ifi-audio.com/portfolio-view/accessory-mercury/

Gemini - How does it work?

Gemini - Internal pins, how are they wired?

Wire gauge, what is it?
Accessory --- GroundHog (3)

http://ifi-audio.com/portfolio-view/accessory-groundhog/

Groundloop - is that multiple pathways are in the circuit?

How do I use the DC spade?

So, how do I test for missing / multiple earth/ground?
Accessory --- iDefender 3.0 (3)
View on the iFi Website

How does it break ground?

How much current is supplied if no external power?

USB powered DAC still powered without external power?
Accessory --- iEMatch (9)
View on iFi Website

Crosstalk?

I hear distortion?

Impedance adjuster?

Impedance matching circuits

Impedance settings, not an impedance adapter!
Accessory --- iPower (31)
View on iFi Website

15v - Max and continuous rating?

5v - Will it work with Stax?

5v iPower - Ripple/noise figures

Adapters - Please explain

All seems correct but its not working?
Accessory --- iPurifier 2 (13)

http://ifi-audio.com/portfolio-view/accessory-ipurifier2/

Bi-directional, will it work in both ways?

Compatibility problems with USB?

Does it affect signal levels?

How much power does this draw?

I added the iPurifier 2 with the original iUSBPower Micro, but why?
Accessory --- iRack (2)
View on iFi Website

How many iFi product can this stack?

Is this product stable?
Accessory --- iSilencer 3.0 (2)
View on iFi Website

Does the iSilencer draw power?

My unit gets warm, is that OK?
Accessory --- SPDIF iPurifier (14)
View on iFi Website

Audio stream - Will any format work?

Beneficial to add dual SPDIF iPurifiers together?

Can the SPDIF iPurifier be fed with higher voltage?

Does the SPDIF iPurifier have same technology as the iPurifier?

Galvanic isolation, how is this done and can it be removed?
Android (5)

Android - Is there a standard for USB audio?

Compatibility - Will it work with iFi?

Problems with Android?

USB C - Will this work?

Why does my other DAC work with all Androids but not the iFi?
Apple (9)

Cable - Which one do I use / need?

Cable - Why is my cable denied?

Compatibility - Will it work with iFi devices?

Disabled volume?

DSD - Why is there a limit?
Drivers (6) Driver

Any limitations if not able to access the driver for Windows? (built in Windows)

Driver - 2.26 (WINDOWS) - Download

Driver 2.20

Driver 3.20

Driver says virus is found?
Headphone (1) Here you'll find headphone related content.

Headphone calculator - iFi products
Micro --- iCan & iCan SE (13)

http://ifi-audio.com/portfolio-view/micro-ican/ & http://ifi-audio.com/portfolio-view/micro-ican-se/

(Both devices) - 3.5mm or RCA, what is best?

(Both devices) - Burn-in period, how long do iFi suggest?

(Both devices) - Experiencing a hum? Please read these safety standards

(Both devices) - Increasing the gain, does this increase voltage output?

(SE) --- 15v upwards, can I connect higher power supply?
Micro --- iDAC 2 (10)

http://ifi-audio.com/portfolio-view/micro-idac2/

ANC (Active Noise Cancellation), does this include it?

Bit-Perfect problems but other filters OK?

Can I use headphones & RCA at same time?

Can't control digital volume via keyboard?

Compatible with iPhone / Android devices?
Micro --- iDSD Black Label (74)

http://ifi-audio.com/portfolio-view/micro-idsd-bl/

1 second fade-in / miss on track - why is this?

3D / XBass, automatic switching?

5v charging, how flexible is it?

Battery - Charging not possible (battery circuit disconnect) but now it does after reconnecting?

Battery - How the battery works
Micro --- iLink (10)

http://ifi-audio.com/portfolio-view/micro-ilink/

Is it possible to handle DTS to SPDIF?

J.E.T - Either stutters or does not work with my DAC?

Outputs - Will I cause damage if I use the incorrect output (coaxial)?

Outputs - What is the difference and why?

SPDIF iPurifier - Is it worth pairing with iLink Micro?
Micro --- iPhono 1 & 2 (21)

http://ifi-audio.com/portfolio-view/micro-iphono2/

(iPhono 1) - How do I set this up?

(iPhono 2) - How do I set this up?

100pF for MM, does it apply to MC?

Calculating multiple resistor combinations?

Can I use long RCA cables or will cause problems?
Micro --- iTube 2 (16)

http://ifi-audio.com/portfolio-view/micro-itube2/

Amperage consumption at 12v (car)

Burn-in - How long do you recommend?

Can it drive external transformers volume controls (TVCs)?

Car - Can I use this?

Difference between "Output Stage Output Impedance" and "Corrected Output Impedance"
Micro --- iUSB3.0 (23)

http://ifi-audio.com/portfolio-view/micro-iusb3-0/

Charging - Possible to charge an iDSD Micro or another device?

Does it handle all audio formats?

How does IsoGround lower extra noise?

How is it possible to have low amperage input whilst higher amperage via USB output?

Is it OK to leave on 24/7?
MQA - Master Quality Authenticated (4) We are partners of MQA: http://www.mqa.co.uk/customer/our-partners/ifi-audio-partner-page

Please see MQA for more information: http://www.mqa.co.uk/

MQA - 192KHz files are not playing?

MQA - LED is not corresponding to MQA?

MQA - Rendering / Decoding yield same end result?

MQA - When playing MQA volume jumps but non-MQA is OK?
Nano --- iCan (1)

http://ifi-audio.com/portfolio-view/nano-ican/

Interference whilst using smart device?
Nano --- iDSD (15)

http://ifi-audio.com/portfolio-view/nano-idsd-le/

Battery - How does it work?

Battery - How long will it last before expiring?

DC offset on RCA?

I'm experiencing clicks when I turn the volume?

Is it possible to use the iDSD Nano with a headphone splitter?
Nano --- iDSD BL (8) https://ifi-audio.com/portfolio-view/nano-idsd-bl/

Battery - If its flat can it still be used with a portable source?

Battery - It doesn't last 10 hours?

Does it have a sleep mode or cut off if no signal is present?

Does it run Class A?

Is it possible to leave it on 24/7?
Nano --- iGalvanic 3.0 (10)
https://ifi-audio.com/portfolio-view/nano-igalvanic3-0/

Cable - Why poor quality is not recommended?

Current - Drawing more than normal?

Current - How much does it draw by itself?

Doesn't recognised USB device after restarting?

Ground-link - It works in either up or down mode but not center?
Nano --- iOne (1)

http://ifi-audio.com/portfolio-view/nano-ione/

Bluetooth latency
Nano --- iUSB3.0 (6)

http://ifi-audio.com/portfolio-view/nano-iusb3-0/

Does it handle all types of audio formats?

Is it OK to remain on 24/7?

Is the USB output quieter than a the 9v iPower that powers it?

My DAC is self powered but will the iUSB3.0 still be beneficial?

White cable - What is its purpose?
Pro --- iCAN (37)

http://ifi-audio.com/portfolio-view/pro-ican/

Crosstalk - I hear this?

DC iPurifier, shall I use it with the iCan Pro?

Does balance connection contain ground/earth?

Does Solid State circuitry use Tube-state circuitry design?

Electric shocks when touching unit?
Pro ---- ESL (5)

http://ifi-audio.com/portfolio-view/pro-iesl/

6.3mm to 4-pin XLR - Can this be used from an unbalanced amplifier?

HDMI - Can I use my own cable?

LED - Colour is green but says orange?

Recommended output of headphone amplifier into ESL?

Recommended output of speaker amplifier into ESL?
Pro ---- iDSD (14) https://ifi-audio.com/products/pro-idsd/

Any software to encode DSD files to DoP for USB hard drive?

App - Is MQA possible?

Bits - Are the first bits in a resistor ladder? No.

Can all outputs be used at the same time?

Clocks - Which one to select?
Retro --- LS3.5 (2)

http://ifi-audio.com/portfolio-view/retro-ls-3-5/

What are the torque screw settings?

What is the characteristic impedance?
Retro --- Stereo 50 (27)

http://ifi-audio.com/portfolio-view/retro-stereo-50/

All format LED's remain lit?

Bluetooth is not working / pairing?

Earth / ground pin is missing from my machine?

Electrical safety - What has the Retro undergone?

Fuse - What value and what is installed?
Xseries --- xDSD (6) https://ifi-audio.com/products/xdsd/

Bluetooth pairing on Apple devices not always the best?

Bluetooth remains connected (blue) but not pairing?

Can I charge and play at the same time?

Unit doesn't seem to charge?

Unit is off if the rotary knob is pressed too long?

Frequently Asked Questions

Accessory --- Gemini & Mercury (3) http://ifi-audio.com/portfolio-view/accessory-gemini/ & http://ifi-audio.com/portfolio-view/accessory-mercury/

Accessory --- GroundHog (3) http://ifi-audio.com/portfolio-view/accessory-groundhog/

Drivers (6) Driver

Headphone (1) Here you'll find headphone related content.

Micro --- iCan & iCan SE (13) http://ifi-audio.com/portfolio-view/micro-ican/ & http://ifi-audio.com/portfolio-view/micro-ican-se/

Micro --- iLink (10) http://ifi-audio.com/portfolio-view/micro-ilink/

MQA - Master Quality Authenticated (4) We are partners of MQA: http://www.mqa.co.uk/customer/our-partners/ifi-audio-partner-pagePlease see MQA for more information: http://www.mqa.co.uk/

Nano --- iDSD (15) http://ifi-audio.com/portfolio-view/nano-idsd-le/

Nano --- iDSD BL (8) https://ifi-audio.com/portfolio-view/nano-idsd-bl/

Nano --- iGalvanic 3.0 (10) https://ifi-audio.com/portfolio-view/nano-igalvanic3-0/

Please Wait!

Accessory --- Gemini & Mercury (3)

http://ifi-audio.com/portfolio-view/accessory-gemini/ & http://ifi-audio.com/portfolio-view/accessory-mercury/

Accessory --- GroundHog (3)

http://ifi-audio.com/portfolio-view/accessory-groundhog/

Micro --- iCan & iCan SE (13)

http://ifi-audio.com/portfolio-view/micro-ican/ & http://ifi-audio.com/portfolio-view/micro-ican-se/

Micro --- iLink (10)

http://ifi-audio.com/portfolio-view/micro-ilink/

MQA - Master Quality Authenticated (4) We are partners of MQA: http://www.mqa.co.uk/customer/our-partners/ifi-audio-partner-page

Please see MQA for more information: http://www.mqa.co.uk/

Nano --- iDSD (15)

http://ifi-audio.com/portfolio-view/nano-idsd-le/

Nano --- iGalvanic 3.0 (10)
https://ifi-audio.com/portfolio-view/nano-igalvanic3-0/