Frequently Asked Question

MQA - When playing MQA volume jumps but non-MQA is OK?
Last Updated 4 months ago

Question: When I play MQA I get a huge audio spike but non-MQA tracks are OK?

Answer: The following is from one of our customers:

"When you have "Exclusive" mode enabled in TIDAL it drives the Windows volume to 100%. So switching between Hi-Fi and Masters (MQA) settings in TIDAL causes the crazy spike. The problem is that the only way to get the purple light is to have TIDAL set to Exclusive mode."

Workaround: In Tidal, temporarily disable "Use Exclusive Mode." This allows enabling of "Force volume." After enabling "Force volume," re-enable "Use Exclusive Mode." This way, when Tidal plays a mix of MQA and non-MQA songs, the volume is kept the same from song to song.

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