Frequently Asked Question

My iPhone is automatically turning down the volume. What can I do?
Last Updated 9 months ago

iOS 14.2 has introduced a feature to control if the user exceeds the recommended volume and turns down the volume if they do. 

Our units are recognised as headphones by iPhone so this feature affects them. In order to control the volume of your unit by yourself, you need to disable this feature. You can do so by going to Settings > Sounds & Haptics > Headphone Safety > Flip toggle switch to the off position.

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