Welcome to the AMR and iFi audio Support CentreIn order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket and for us to respond to.
Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket.
What to expect from us:Our response time is approx 24-48 hours.
If you need to attach files, we will provide a separate email on request due to file size
UK based (time zone)
Email only based unless contacting local distributor / retailer
How our ticket system works: (ATTACHED FILE)
What we need from you:Provide as much information as possible, the less information the longer the diagnostics
Prevent typing mistakes otherwise cannot contact you - Please ensure / double check all information is correct
Don't email the 'Noreply' section - please click the link below on the reply you receive
Please search our Frequently Asked Questions (FAQs) before opening a ticket
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.