Frequently Asked Questions

Connectivity

Unlike Mac OSX, Windows and iOS both Linux and Android (which is in effect a subset of Linux) are not monolithic operating systems provided by a specific single vendor in a very limited number of active versions.

Instead they are better seen as a meccano set like assembly of building blocks from which a specific Vendor or even individual may pick the bits that suit their purpose and formulate their own operating system (generally called a Distro aka 'Distribution').

What is included in this specific Linux Distro from the available repository of building blocks is down to the company or individual that assembles this.

At the time of writing for this note distrowatch.com was tracking 281 different major active Linux Distro's:

http://distrowatch.com/dwres.php?resource=popularity

With so many variants (and smaller sub-variants such as audio targeted Distro's not even listed) it is impossible to provide any support for the use of iFi products under Linux or do effective testing.This best highlights the timeline for many, many versions of Linux.
http://upload.wikimedia.org/wikipedia/commons/1/1b/Linux_Distribution_Timeline.svg

If you experience any problems with the use of iFi products with Linux OS's please take the following steps:

1) Test your iFi product using either a Mac running a current version of OSX or a Windows PC running Windows XP (min) or later and test your iFi product using either platform.

If everything operates as expected we can rule out the iFi product as being faulty.

If you experience problems also under OSX or Windows, please open a support ticket for this listing the supported OS under which you have the problem and we will attempt to solve the issues or arrange the necessary steps to help you get your iFi product repaired or exchanged.

If your iFi product works perfectly under OSX or Windows but you have problems under Linux, unfortunately, you will have to take up the problem under Linux with the vendor or source of your specific Linux Distro you are using, we are sadly unable to provide any help in this case.


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