Frequently Asked Questions

MQA - When playing MQA volume jumps but non-MQA is OK?

Question: When I play MQA I get a huge audio spike but non-MQA tracks are OK?

Answer: The following is from one of our customers:

"When you have "Exclusive" mode enabled in TIDAL it drives the Windows volume to 100%. So switching between HiFi and Master (MQA) settings in Tidal causes the crazy spike. The problem is that the only way to get the purple light is to have Tidal set to Exclusive mode."


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