Frequently Asked Questions

Driver says virus is found?

Question: When I download the driver it seems to flag up a virus?

Answer: No virus is contained within our drivers. This is a false positive.

Please disable your anti-virus for 5 minutes whilst you install the driver.

In fact here is a customer contacting Windows to verify the drivers security: 

https://www.head-fi.org/threads/ifi-driver-software-benevolent-or-malish.862118/page-2

Quote: "My submission seems to have had the required effect. The Windows Defender Team have confirmed that the file is not malware AND Microsoft Security Essentials is no longer complaining about the file. Hurrah!"

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