Frequently Asked Questions

My unit stops outputting audio, is it possible to reset?

It is DC coupled and can "go off the rails" if there is a large DC input or very high levels of AC (e.g. the 115V/50Hz a "missing earth / ground" audio system floats at).

This "latches up" the device, it needs to be unplugged for a few minutes and then restarted to be reset.

There should be no problem with a properly earthed / grounded audio system, only if there is no earth / ground present.

If you are not sure please open a support ticket.

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