Frequently Asked Questions

Interference whilst using smart device?

For the weird interference noise, please try for a few minutes to keep mobile phones away / turn them off - this would rule in / out any other device nearby.

You can tell as the 3G is disappearing from the phone display.

If phones are switching from 3G to 2G networks there is a chatter that is pickup up by headphone amplifiers.

It may be the iCan Nano has an issue or it may be the network switching.

Newer 4G networks don't have this interference - it is a legacy thing.

If concerned, open a ticket.

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